Contact Bag Envy

As a customer you are important to us and we always welcome your contact. Whether you would like us to answer a question, you would like some shopping advice or simply respond to a comment or suggestion, we would love to hear from you. Alternatively, you may find your answer in our FAQ's here

Our dedicated bag loving family are available between the following hours below on live chat (excluding public and bank holidays). You can also email us anytime, it's the quickest and most convenient way to contact us when we're offline, as we aim to respond to all of your emails during normal working hours. Another way to contact us is on our Facebook or Twitter pages, a member of staff is always available to answer any queries you may have. If your call is urgent, then please ring the number below. Please note that if lines are busy, you can leave a message along with your contact details and we will return your call. 

Telephone: +44 (0) 113 2876899

Please email:


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